Shipping Policy

Welcome To Prime Plus! We Appreciate Your Business And Want To Provide You With A Transparent Understanding Of Our Shipping Process. Please Read The Following Shipping Policy Carefully.

1. Order Processing Time

1.1 Processing Time: Orders Are Typically Processed Within 1 Business Day (Excluding Weekends And Holidays) After Payment Confirmation. Please Note That Processing Times May Vary During Peak Seasons.

1.2 Order Confirmation: Once Your Order Is Processed, You Will Receive An Order Confirmation Email With The Details Of Your Purchase. A Subsequent Update Confirmation Will Be Sent, Including Tracking Information Once The Order Is Shipped.

2. Shipping Rates And Options

2.1 Shipping Destination: Prime Plus Currently Ships To Addresses Within India.

2.2 Shipping Methods: We Offer Standard Shipping As Our Primary Shipping Option. Shipping Methods And Associated Costs Will Be Displayed During The Checkout Process.

2.3 Free Shipping: Orders Over Rs.1000 Qualify For Free Standard Shipping Within India.

3. Delivery Time Estimates

3.1 Standard Shipping: Estimated Delivery Times For Standard Shipping Range From 2 To 7 Business Days Within India, Depending On The Destination.

3.2 Delays: Please Note That Unforeseen Circumstances Such As Customs Processing, Natural Disasters, Or Other External Factors May Cause Delays In Delivery. Prime Plus Is Not Liable For Such Delays.

4. Order Tracking

4.1 Tracking Information: Once Your Order Is Shipped, You Will Receive An Update With A Tracking Number. You Can Track Your Order Using The Provided Tracking Information On The Carrier’s Website.

4.2 Tracking Updates: Track Your Package Regularly For Real-Time Updates On Its Location And Estimated Delivery Date.

5. Shipping Restrictions

5.1 P.O. Box Addresses: We Do Not Ship To P.O. Box Addresses. Please Provide A Physical Address For Delivery.

5.2 Customs And Duties: Prime Plus Currently Ships Only Within India; Therefore, Customs Duties Are Not Applicable.

6. Incomplete Or Incorrect Address

6.1 Responsibility: Prime Plus Is Not Responsible For Orders Delivered To Incomplete Or Incorrect Addresses Provided By The Customer. Please Ensure Your Shipping Address Is Accurate And Complete.

7. Claiming Damage During Shipping

7.1 Video Documentation: In The Event That Your Order Arrives Damaged During Shipping, We Recommend Making A Video Of The Package While Opening It. Ensure That The Shipping Label Is Clearly Visible In The Video. This Documentation Will Assist Us In Processing Your Claim More Efficiently.

8. Lost Or Stolen Packages

8.1 Claims: If You Believe Your Package Is Lost Or Stolen, Please Contact Us At info@primeplusindia.com. We Will Work With The Carrier To Initiate An Investigation.

8.2 Resolution: Depending On The Outcome Of The Investigation, We May Offer A Replacement Or Issue A Refund.

9. Contact Us

If You Have Any Questions Or Concerns Regarding Our Shipping Policy, Please Contact Us At info@primeplusindia.com.

Thank You For Choosing Prime Plus. We Strive To Provide You With A Seamless Shopping Experience.

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Prime Plus India. 74, Hindustan Chowk, Guru Gobind Singh Marg, Mulund Colony, Mulund West, Mumbai, Maharashtra 400082