FAQs - Prime Plus
Most frequent questions and answers
How Do I Place An Order On Your Website?
You Can Place An Order By Browsing Our Collection, Selecting Items, And Following The Checkout Process.
What Payment Methods Do You Accept?
We Accept Major Credit Cards, Debit Cards, Net Banking, UPI And Other Payment Methods. Check Our Payment Options During Checkout.
Can I Modify Or Cancel My Order After Placing It?
Orders Can Be Modified Or Cancelled Within 24 Hours Or Before Dispatch, Whichever Is Earlier. Contact Our Support Team For Assistance.
Are The Colours Of The Clothing Items Accurate To What I See Online?
While We Strive For Accuracy, Slight Variations May Occur Due To Monitor Settings.
Can I Change My Shipping Address After Placing An Order?
While We Strive For Accuracy, Slight Variations May Occur Due To Monitor Settings.
How Can I Contact Your Customer Support?
You Can Reach Our Customer Support Team Via Email, Phone, Or Support Ticket System.
Can I Return A Clothing Item If It Does Not Fit?
Yes, We Accept Returns For Sizing Issues. Refer To Our Returns & Exchanges Policy For Details.
What Materials Are Used In Your Clothing Items?
We Use High-Quality Premium Fabric For Both Cotton And Polyester Articles. Our Clothing Items Are Crafted With A Grade Fabric, Ensuring Superior Quality And Comfort. For Specific Details, Refer To The Product Descriptions Provided On Our Website.
Can I Exchange An Item For A Different Size ?
Yes, Exchanges For Different Sizes Are Allowed. Refer To Our Returns & Exchanges Policy For Details.
How Often Do You Release New Clothing Collections?
We Regularly Update Our Collection With New Items. Stay Tuned For The Latest Releases On Our Website. Subscribe To Our Whatsapp Channel And Follow Us On Instagram & Facebook For Exclusive Updates And Early Access To New Releases.
What Is Your Return Policy?
We Accept Returns Within 7 Days For Unused Items. Refer To Our Returns & Exchanges Policy For More Details
How Can I Track My Order?
Once Your Order Is Shipped, You Will Receive An Update With A Tracking Number. You Can Track Your Order Using The Provided Tracking Information On The Carrier’s Website.
What Sizes Are Available For Your Clothing Items?
Our Clothing Items Come In Sizes Ranging From S To 4XL. Check Our Size Chart For Accurate Measurements.
What Sizes Are Available For Your Clothing Items?
Yes, We Offer Gift Cards. They Can Be Purchased And Redeemed During The Checkout Process.
Do You Offer Free Shipping?
We Offer Free Shipping On Orders Over Rs.750. Check Our Shipping Policy For More Details.
How Do I Apply A Discount Code To My Order?
Enter The Discount Code During The Checkout Process Before Completing Your Purchase.
Do You Offer Discounts For Bulk Orders?
Yes, We Offer Bulk Discounts. Contact Us For Specific Pricing And Details.
Are There Any Promotions Or Sales Coming Up?
Stay Updated On Our Website And Subscribe To Our Newsletter For Information On Upcoming Promotions And Sales.
Are Your Clothing Items Lab-Certified For Durability?
Yes, All Our Products Are Lab-Certified With Durability Guaranteed For Up To 3 Years.